Published: Monday 16 April, 2018

Farewell UBER Philippines: TNC Ceased PH Operations Today, April 16

Transport network company (TNC) UBER is no longer available in the Philippines effective today, April 16, 2018. UBER ceased its operations at midnight, almost three weeks after it announced that it has sold its Southeast Asian operations to rival Grab.

The Uber app is still available but those trying to book a ride Monday are seeing this message on their screens: “Unfortunately, Uber is currently unavailable in your area.”

The past days, Uber has also been sending emails to its users, as well as its driver partners, informing them that the TNC will no longer be available April 16.

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“The Uber app will not be available in the Philippines starting April 16, 2018 (Monday). You have the option to download the Grab app and register in order to book rides starting that date,” said its email.

Meanwhile, in its email to drivers, aside from informing them of the company’s closure today, it assured its partners that pending payments will be received in full.

“Rest assured, payments for completed rides and incentives made on the Uber app before this time will be paid in full by Uber on the usual Uber payment cycle. Please note that Uber will continue to provide general driver-partner support in the usual way, in-app, for any driver-partner queries including queries about payments and past trips.”

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Uber was to originally cease its operations last April 8 based on its announcement last month. However, the Philippine Competition Commission (PCC) ordered it to extend this for a smoother transition.

With Uber’s exit in the Philippines, Grab has a monopoly of the ride sharing market. Although other TNCs set to be approved, according to the Land Transportation Franchising and Regulatory Board (LTFRB), they are deemed too small to offer Grab a competition.

Another ride-sharing app, Arcade City, seems a bit more promising. But, this early, the LTFRB has threatened it with closure.